Who we are

Welcome to Dr. Samer Ghnaim’s official website
At Dr. Samer Ghnaim’s clinic, we value and respect your privacy. We are committed to protecting your personal information and maintaining your trust.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website and online services.

Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, or any details you voluntarily provide through contact forms or appointment requests.
  • Technical Information: including your IP address, browser type, device information, and general website usage statistics.
  • Cookies and Tracking Technologies: to improve your browsing experience and analyze site performance.

Sharing of Information

We do not sell or rent your personal information to any third parties.
We may share information only when necessary to:

Work with trusted third-party service providers who help us operate our website securely and efficiently, under strict confidentiality agreements.

Comply with legal obligations or court orders.

Protect our rights, safety, or the rights and safety of others.

Cookies and Analytics

Our website may use cookies to enhance your user experience and analyze traffic.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
We may also use trusted analytics tools such as Google Analytics to better understand visitor behavior.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may include links to other websites or services that are not operated by us.
We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their privacy policies before providing any personal information

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Once this period ends, your data will be securely deleted or anonymized

Medical Information and Confidentiality

Any medical information or personal health details you share through our contact forms or appointment requests will be treated with the highest level of confidentiality.
Such data will be used solely for providing medical advice, managing appointments, and improving patient care — in accordance with ethical and legal standards of medical practice

Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Restrict or object to certain data processing activities.
  • Withdraw your consent at any time (if applicable).

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on this page, and the “Last Updated” date will indicate the most recent changes.
We encourage you to review this policy regularly.